Dr. Zabeda Binti Abdul Hamid
Simultaneous Integrative Institutional-Humanist Polymath
Dr. Zabeda Abdul Hamid is an Assistant Professor in the Department of Business Administration at the International Islamic University Malaysia (IIUM), where she has served since 2005. Her academic work spans human resource management, knowledge management, organisational behaviour, talent development and management.
Her career includes academic administration, postgraduate teaching and supervision, research, international accreditation, executive education and leadership-programme coordination. She holds a PhD in Human Resource Management from the University of Strathclyde, an MSc in Human Resource Management from Robert Gordon University, and a Bachelor of Human Sciences in Psychology from IIUM.
Professional profile
Work, roles & contributions
Experience across disciplines.
Connected through practice.
01Academic appointment at IIUM
Assistant Professor in the Department of Business Administration, Faculty of Economics and Management Sciences, IIUM since 2005. Previously Lecturer in the department from 1998 to 2005. IIUM staff profile.
Sources: IIUM staff profile
02Academic qualifications
PhD in Human Resource Management (Knowledge Management), University of Strathclyde (2005); MSc in Human Resource Management (Employee Assistance Programmes), Robert Gordon University (1997); and B.HSc. (Hons.) in Psychology, IIUM (1996).
Sources: IIUM staff profile
03Postgraduate coordination
Postgraduate Coordinator in IIUM’s Department of Business Administration since May 2025.
Sources: IIUM staff profile
04Faculty internationalisation leadership
Head of Internationalisation and Global Networks, Kulliyyah of Economics and Management Sciences, 2019–2021.
Sources: IIUM staff profile
05Graduate School of Management leadership
Deputy Director, IIUM Graduate School of Management (2013–2015); Deputy Director at CRESCENT’s Graduate School of Management (February–October 2017).
Sources: IIUM staff profile
06MBA and Master of Management programme leadership
Head of the MBA programme (2009–2013) and Head of the Master of Management programme (2005–2009), IIUM Graduate School of Management.
Sources: IIUM staff profile
07Alumni and career services leadership
Deputy Director of IIUM Alumni and Career Services Division (2006–2007).
Sources: IIUM staff profile
08Research and teaching areas
Her CV lists Human Resource Management, Knowledge Management, Organisational Behaviour, Talent Development, Talent Management and Management as areas of research, invited speaking and training. Courses taught include Principles of Management and Compensation Management.
Sources: IIUM staff profile
09Doctoral and postgraduate supervision
Principal supervisor for doctoral and DBA research, including graduates in human resource analytics, psychological contracts, knowledge creation, learning styles, cultural intelligence, knowledge sharing and Islamic work ethics. Her CV also lists doctoral supervisory committee work and supervision of Master’s research.
Sources: IIUM staff profile
10Journal publications
Her CV lists journal research on human resource analytics; psychological contracts and resilience among academics; organisational innovation in waqf institutions; knowledge sharing; cultural and learning styles; leadership effectiveness; talent management; and preparedness for hospital practice. Selected full citations are listed below.
Sources: IIUM research repository
11Book chapters
Her book chapters address human resource development and business leadership in Malaysia, knowledge sharing in Islam, contemporary human resource development, and graduate employability through knowledge management. Full citations appear in the references.
Sources: IIUM research repository
12Conference proceedings
Her conference work covers knowledge management, knowledge sharing, leadership effectiveness, emotional and spiritual intelligence, talent management, career development, medical graduates’ preparedness and organisational learning, presented at international and Malaysian conferences. Selected CV citations appear below.
Sources: IIUM research repository · Conference paper record
13Research and innovation awards
Co-authored research received a Gold Medal at IIUM Research, Invention and Innovation 2011; Gold and Bronze Medals in 2012; and a Silver Medal in 2013. The projects concerned physician preparation for hospital practice, knowledge acquisition and sharing in a bank, and medical interns’ preparedness for independent practice.
Sources: IIUM repository record · IIUM repository record · IIUM repository record
14Teaching awards
Best Teacher Award at the department level (2009), Kulliyyah level (2011), and university level in Arts and Humanities (2011).
Sources: IIUM staff profile
15Principal research grants
Principal researcher for the Asia Business Leadership (Malaysia) Project, Kyoto Business Research Centre Grant (October 2023–March 2024), and an MTDC research study on perceptions of advisory and value-added services (2018–2021).
Sources: IIUM staff profile
16Co-research grants
Co-researcher on funded studies of Muslim tourists’ expectations for cruise travel to Japan (2019–2020), emotional and spiritual intelligence and leadership (2016–2019), and IIUM research on spiritual intelligence and knowledge sharing (2014).
Sources: IIUM staff profile · IIUM research repository
17Research consultancy
Co-researcher for Kyoto University’s Asia Business Leader Project consultancy in 2014, as stated in the CV.
Sources: IIUM staff profile
18Asia Business Leader (Malaysia) Project coordinator
Project Coordinator since 2013 for the leadership programme under Kyoto Business Research Centre, Kyoto University. Her responsibilities include arranging Malaysian research placements, appointing supervisors, monitoring participants and supporting their guidance and welfare.
Sources: Kyoto University Asia Business Leader Project · IIUM staff profile
19ABEST21 international accreditation assessor
International accreditation assessor for ABEST21, Tokyo, since 2017, serving as team leader or member reviewing business-school programmes. Team-leader assessments listed in the CV: Waseda University (Japan, 2019), Institut Pertanian Bogor (2020), Universitas Telkom Indonesia (2023), Universitas Islam Sultan Agung (2023), and Universitas Padjadjaran (2024).
Sources: Universitas Padjadjaran ABEST21 peer-review record · IIUM staff profile
20ABEST21 assessment team member
Team-member assessments listed in the CV include Universitas Surabaya (2017), Universiti Utara Malaysia (2018), Universiti Kebangsaan Malaysia (2021), Universiti Putra Malaysia (2022), Universitas Padjadjaran (2023), and Universiti Malaysia Kelantan (2025).
Sources: Universitas Padjadjaran ABEST21 peer-review record · IIUM staff profile
21Mensa Foundation scholarship assessor
Assesses application essays for the Mensa Foundation International Scholarship, an annual scholarship programme, since 2016.
Sources: Mensa Foundation scholarship programme · IIUM staff profile
22Asia Business Leader project assessor
Assesses and comments on business plans of lower- and mid-level executives participating in Kyoto University’s Asia Business Leader Project, since 2015.
Sources: Kyoto University Asia Business Leader Project · IIUM staff profile
23Local professional and public-service assessment
Set and graded questions for the Malaysian Association of Company Secretaries’ Business Organisation and Management professional examination (2022 and 2023). Served on the Public Services Department interview panel for the Hadiah Latihan Persekutuan in 2015.
Sources: IIUM staff profile
24Executive research supervision
External supervisor for the Asia Business Leader (Malaysia) Project since 2013, supporting six-month research placements for Japanese multinational executives, including placement matching, progress monitoring, and guidance on business plans and presentations.
Sources: Kyoto University Asia Business Leader Project · IIUM staff profile
25External academic assessment and board service
External academic assessor for International Islamic College programmes since 2018, and for Cybernetics International College of Technology. Member of the Board of Studies for International Islamic College’s Faculty of Business and Management.
Sources: IIUM staff profile
26Journal reviewing and editorial service
Reviewer for the Journal of Management and Research, Malaysian Management Review, IIUM Journal of Case Studies in Management, and International Journal of Economics, Management and Accounting. Editor of the IIUM Journal of Case Studies in Management (2015–2017) and Department of Business Administration Newsletter (2023–2025).
Sources: IIUM staff profile · IIUM research repository
27Invited lecturer and international teaching
Invited lecturer in Knowledge Management for Kyoto University Graduate School of Management’s Asia Business Leader programme from 2016 through 2025, in Japan and online.
Sources: Kyoto University Asia Business Leader Project · IIUM staff profile
28Invited talks and guest lectures
Invited speaker at the International Conference on Knowledge Management in the Middle East (Abu Dhabi, 2011) and the UN Global Forum on Reinventing Government (Vienna, 2007). Guest talks include Kyoto University events, Tashkent Islamic University, Mensa gatherings, and IIUM’s Forum for Knowledge Management.
Sources: IIUM staff profile
29Training, facilitation and moderation
Trainer, presenter, moderator or facilitator for programmes involving Yayasan Khazanah, IIUM, ABEST21, Kyoto University’s Asia Business Leader Project, Global Muslim Tourism Association East Asia, and leadership training for Muslims residing in Sweden.
Sources: IIUM staff profile
30Mensa and international service
The CV records membership of Malaysian Mensa since 1994 and service including the Mensa Foundation scholarship assessment, Mensa International Healthy Social Environment Task Force (2021–2022), Mensa International Election Board (2014–2015), Malaysian Mensa National Board (2012–2014), and the Leadership Exchange Programme committee (2012–2014).
Sources: Malaysian Mensa office-bearers · Mensa Foundation scholarship programme
31International programme and event leadership
Her CV records service on the Mensa International Board of Directors meeting organising committee (2019), IIUM International Conference on Business Management venue and logistics co-lead (2019), and organising committee for the inaugural Asian Mensa Gathering (2011).
Sources: Malaysian Mensa office-bearers · IIUM mKitchen record
32Community and student support
Her earlier service includes helping organise a family day for the hearing-impaired community in Kuala Lumpur and Selangor (1994), supporting Iban village children’s studies in Simunjan, Sarawak (1993–1994), and assisting with a 1992 sociological research study in Grik, Perak.
Sources: IIUM staff profile
33Other academic contributions
She served on IIUM’s Doctor of Business Administration curriculum review panel (2021), wrote an honorary doctorate citation for Tan Sri Azman Hashim (2013), and contributed speech-writing, alumni-magazine editing, competency assessment and healthcare-management training.
Sources: IIUM staff profile
Questions about the work
How does Dr. Zabeda connect people and institutions?
Her IIUM work brings human resource and knowledge management into teaching, research and academic leadership. The IIUM staff profile records programme leadership and research roles; the IIUM repository lists work on knowledge sharing and organisational practice.
Selected records and references
- IIUM staff profile: Dr. Zabeda Abdul Hamid
- IIUM Repository author bibliography for Zabeda Abdul Hamid — searchable institutional record of publications, book chapters and conference outputs.
- Kyoto University: Asia Business Leader Project — project description and Malaysia collaboration context.
- Malaysian Mensa office-bearers — current National Ombudsperson listing.
- Mensa Foundation Scholarship Program — programme information relevant to scholarship judging.
- Universitas Padjadjaran ABEST21 peer-review visit (2024) — lists Dr. Zabeda among the peer review team.
- Akhter, N., Zabeda, A. H., & Juhdi, N. (2024). “Bibliometric Insights into Human Resource Analytics: Analyzing the Growth and Impact of Research.” Journal of Economic Cooperation and Development, 45(4), 271–300.
- Firmansah, Y., Zabeda, A. H., & Sarif, S. M. (2024). “The Contents of Indonesian Muslim Academics’ Psychological Contract: A Case Study at the University of Darussalam Gontor.” IIUM Journal of Case Studies in Management, 15(1).
- Farouk, K., Che Embi, N. A., Juhdi, N., & Zabeda, A. H. (2023). “The Role of HRM Practices in Shaping Organisational Innovation in Malaysia Waqf Institutions: A Conceptual Paper.” South Asian Journal of Social Sciences and Humanities, 4(6), 123–133. Browse IIUM author records.
- Sadeq, A. I., Sarif, S. M., Juhdi, N., & Hamid, Z. A. (2023). “Knowledge sharing from the perspective of Middle Eastern doctoral students studying at a Malaysian Islamic university.” Journal of Integrated Sciences, 4(1), 174–214.
- Firmansah, Y., Zabeda, A. H., & Sarif, S. M. (2023). “Exceeding Workplace-related Issues: Psychological Contract Breach and Its Effects as Experienced by Indonesian Academics.” REVENUE: Jurnal Manajemen Bisnis Islam, 4(1), 83–110.
- Firmansah, Y., Zabeda, A. H., & Sarif, S. M. (2023). “Resilience: How academics stay after multiple psychological contract breaches.” Islamic Business and Management Journal, 6(2), 94–103.
- Hasan, Z., & Zabeda, A. H. (2023). “Impact of Cultural Intelligence and Learning Styles on Leadership Effectiveness: A Conceptual Analysis.” International Journal of Management, Accounting and Economics, 10(8). Browse IIUM author records.
- Hassan, Z., Osman-Gani, A., & Zabeda, A. H. (2022). “Influence of Learning Style and Knowledge Sharing Behaviour on Leadership Effectiveness – Conceptual Analysis.” Pacific Business Review (International), 15(1), 100–114. Browse IIUM author records.
- Osman-Gani, A., Anwar, M. A., & Hamid, Z. A. (2017). “Impacts of Emotional Intelligence and Spiritual Intelligence on Leadership Effectiveness Mediated by Personal Values: A Conceptual Framework.” Journal of Islamic Management Studies, (1), 43–53.
- Abd Manaf, N. H., et al., including Zabeda A. H. (2016). “Preparedness for Hospital Practice in Assuring Quality of Care.” The TQM Journal, 28(6), 834–846.
- Mustafa Kamil, B. A., Hashim, J., & Hamid, Z. A. (2016). “Managing Talents in Higher Education Institutions: How effective the implementation of succession planning?” Sains Humanika, 8(4-2), 67–72. Browse IIUM author records.
- Mustafa Kamil, B. A., Zabeda, A. H., Hashim, J., & Omar, A. (2012). “A Study on the Implementation of Talent Management Practices at Malaysian Companies.” Asian Journal of Business and Management Sciences, 1(4), 147–162. Browse IIUM author records.
- Zabeda, A. H. (2008). “Identifying knowledge and creating knowledgeable employees.” Journal of Knowledge Management Practice, 9(2).
- Zabeda, A. H., & Osman-Gani, A. M. (2020). “Human Resource Development in Malaysia from Business Leadership Perspective.” In HRD for Business Leadership in Asia. Pearson. Browse IIUM author records.
- Zabeda, A. H. (2011). “Knowledge Sharing in Islam: Implications for practice in organisations.” In Spirituality and Religiosity in Management from Islamic Perspectives. IIUM Press.
- Zabeda, A. H., & Osman-Gani, A. M. (2011). “Contemporary Issues in Human Resource Development.” In Human Resource Development in Malaysia. Pearson.
- Zabeda, A. H. (2009). “Enhancing Graduate Employability Through Knowledge Management.” In Strengthening Higher Education for a Successful Workforce. IIUM Press.
- Zabeda, A. H., Chandiram, S. G., & Fountaine, R. A. H. (2023). “Knowledge Creation Among Managers and Supervisors in Palm Oil Estates in Malaysia.” 24th European Conference on Knowledge Management, Lisbon.
- Osman-Gani, A. M., Zabeda, A. H., & Kabir, S. M. H. (2021). “Effects of Spiritual Intelligence and Emotional Intelligence on Leadership Effectiveness Mediated by Personal Values: An Empirical Investigation in Asia.” AIB 2021 Online Conference. Browse IIUM author records.
- Osman-Gani, A. M., Kobayashi, K., Zabeda, A. H., & Kabir, S. M. H. (2020). “Comparative Analyses on the Effects of Spiritual and Emotional Intelligences on Leadership Effectiveness among Japanese and Malaysian Business Leaders.” Academy of HRD International Research Conference of the Americas. Browse IIUM author records.
- Haza, I., Zabeda, A. H., & Omar, A. (2019). “Knowledge sharing intention, attitudes, and workplace emotions at a bank in Malaysia.” 20th European Conference on Knowledge Management, Lisbon. Browse IIUM author records.
- Osman-Gani, A. M., Kobayashi, K., Zabeda, A. H., & Kabir, S. M. H. (2019). “Comparative analysis on the effects of spiritual intelligence towards leadership effectiveness among Japanese and Malaysian managers.” IIUM International Conference on Business Management. Browse IIUM author records.
- Osman-Gani, A. M., Kobayashi, K., Zabeda, A. H., & Kabir, S. M. H. (2019). “Effects of emotional intelligence on leadership effectiveness: A comparative analysis of Malaysian and Japanese business leaders.” IIUM International Conference on Business Management. Browse IIUM author records.
- Haza, I., Zabeda, A. H., & Omar, A. (2019). “A Study on Knowledge Sharing Intention at a Selected Bank in Malaysia.” IIUM International Conference on Business Management. Browse IIUM author records.
- Osman-Gani, A. M., Kobayashi, K., Zabeda, A. H., & Kabir, S. M. H. (2018). “Improving Leadership Effectiveness by Enhancing Spiritual and Emotional Intelligence: An Empirical Investigation in Asia.” International Asian Conference of the Academy of Human Resource Development. Browse IIUM author records.
- Osman-Gani, A. M., Anwar, A., & Zabeda, A. H. (2017). “Effects of Spiritual Intelligence on Organizational Citizenship Behavior Mediated by Instrumental and Terminal Values: An empirical investigation in Asia.” Academy of HRD International Research Conference in the Americas. Browse IIUM author records.
- Osman-Gani, A. M., Anwar, A., & Zabeda, A. H. (2016). “Impacts of Spiritual Intelligence Dimensions on Personal Values of Islamic Bank Employees: An Empirical Investigation in Malaysia.” International Conference on Islamic Economics and Finance. Browse IIUM author records.
- Haza, I., & Zabeda, A. H. (2016). “Knowledge Acquisition and Knowledge Sharing at a Financial Institution in Malaysia.” European Conference on Knowledge Management, Belfast. Browse IIUM author records.
- Haza, I., Zabeda, A. H., & Omar, A. (2015). “The roles of Islamic work ethics on knowledge sharing practices in a financial institution – A case study in Malaysia.” International Conference on Islamic Perspective of Accounting, Finance, Economics and Management, Glasgow.
- Mustafa Kamil, B. A., Abdul Hamid, S. N., Zabeda, A. H., & Hashim, J. (2014). “Engaging Malaysian public universities’ academics.” International Conference on Management, Bali. Browse IIUM author records.
- Abd Manaf, N. H., et al., including Zabeda A. H. (2013). “Access to Information and Use of IT as a Dimension of Preparedness for Hospital Practice among Malaysian Housemen.” International Conference on ICT for the Muslim World, Rabat.
- Mustafa Kamil, B. A., Zabeda, A. H., & Hashim, J. (2013). “Measuring the Perspectives of HEI Employees on Career Development, Engagement and Retention.” Asian Conference on Asian Studies, Osaka. Browse IIUM author records.
- Shahrul, F. S., & Zabeda, A. H. (2012). “Knowledge Sharing Among Muslim Undergraduate Students: An exploratory study.” Regional Seminar on Islamic Higher Education Institutions, Nilai. Browse IIUM author records.
- Omar, A., Manaf, N. H., Zabeda, A. H., et al. (2011). “Did They Prepare You For This? A study of the adequacy of undergraduate medical training for hospital practice in Malaysia.” International Conference of Business, Management and Economics, Turkey.
- Manaf, N. H., Omar, A., Mohd, D., Ismail, I., & Zabeda, A. H. (2011). “Do Internship Satisfaction and Career Aspiration Influence Malaysian Housemen Self-Perceived Preparedness for Independent Hospital Practice?” International Conference of Business, Management and Economics, Turkey.
- Mustafa Kamil, B. A., Zabeda, A. H., & Hashim, J. (2011). “Talent management and succession planning in engaging and retaining Malaysian HEI employees.” International Conference of the Academy of HRD (Asia Chapter), Kuala Lumpur. Browse IIUM author records.
- Zabeda, A. H., & Fatima, A. H. (2008). “Determinants of students’ performance in an accounting course of the MBA programme in a Malaysian university.” International Conference on Business and Economy, Romania. Browse IIUM author records.
- Fatima, A. H., Zabeda, A. H., & Mohd Nor, P. N. S. (2008). “Knowledge management techniques of first-year undergraduate students in a fundamental accounting course of a Malaysian university.” International Conference on Business and Economics, Romania. Browse IIUM author records.
- Zabeda, A. H. (2006). “Knowledge management within organisations: Some findings from UK case-studies.” Knowledge Management International Conference and Exhibition, Universiti Utara Malaysia. Browse IIUM author records.